The Better Service Blog

Sales, Marketing and Practice Management ideas for financial planners!

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Entries Tagged as 'financial planner'

How Clients Decide

November 9th, 2008 · No Comments · Value

I was with my accountant recently and we were discussing how clients decide whether we’ve done a good job or not.
I’ve heard clients speak about their accountants and say something like “My accountant is very good.  I get a tax refund of around $1,000 each year”. 
Does this mean he’s done a good job?  Did the [...]

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Watch Your Language

November 6th, 2008 · No Comments · Marketing

When I left school I worked with a bank for ten years – the last year was spent as a financial planner. My next job was with a small Adelaide-based financial planning business where I learnt a lot about financial planning and client service.
One of my early lessons was when I referred to someone I’d [...]

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