Monthly Archives: January 2009

The Invisible Touch – Key #2 : Brand

photo credit: kevindooley  Last week I wrote about Harry Beckwith’s book The Invisible Touch.  I mentioned how Beckwith looks at four key areas for the marketing of services businesses.  In last week’s article I wrote about how Price affects the perception of your service.  This week I’ll look at how your Brand can influence your…

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The Invisible Touch – Key #1 : Price

photo credit: mangee   I’ve been reading The Invisible Touch by Harry Beckwith.  I like Beckwith’s books – he’s one of the few writers around who writes specifically for those of us who sell services.  In the book he looks at four keys to selling a service: Price Brand Packaging, and Relationships In today’s article I’ll…

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Recurring Revenue for Your Business

  photo credit: SideLong  Jamie Harrop had a post a few days ago about charging clients a fixed monthly fee for the web / design / maintenance work he does for them.  You can read his post here. In my business we do something similar for some clients – charging a recurring, monthly fee for…

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Dan Gilbert – Exploring the Frontiers of Happiness

photo credit: koll55 Alan Weiss featured this link on his blog – Dan Gilbert Exploring The Frontiers of Happiness Dan Gilbert has this excellent presentation on his exploration of happiness.  It’s a fascinating look at how we think about things – sometimes in a very irrational manner.  It goes for a bit over 30 minutes but…

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Thoughts on Value

I’ve been thinking about the concept of value – what do clients see as being valuable in the services we offer. In the financial planning world, I’ve seen a lot of planners who still feel that sending regular statements to clients is valuable.  If the clients already get reports from their investment providers, and they…

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